El proceso de selección para esta oferta de trabajo ya se ha cerrado. Lo sentimos mucho.
-Be positive. -Show empathy at all times. -Show a personal voice on your communication. -Provide first level support for customer queries by email and phone. -Escalate issues to the tech team. -You will be the customer’s champion so you will need to follow up on customer requests (internally and externally) and close the loop. -Create content for the Help Center. -Help improve support strategies. You have proven experience in Customer Support/Service. You are fluent in English and Spanish (both written and verbally). You will be expected to own a support queue (email and phone).