Consultant Sr Bpo - International

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Consultant Sr Bpo - International

Requisitos

Minimum 6 - 8 years' experience in the BPO processes in a consulting role.
Excellent Knowledge of Delivery and Process improvement Methodologies.
Ability to communicate verbally and in writing concepts to all audiences.
A positive, results oriented style, evidenced by listening, motivating, delegating, influencing, and monitoring the work being done to develop the next generations of leaders.
An extremely high level of energy, sense of urgency, creativity, and decisiveness coupled with the ability/willingness to work hard and well under pressure.
An engaging/open interpersonal style complemented by the analytical pragmatism necessary to quickly dissect highly complex issues.
Ability to establish immediate credibility among peers, a professional who is respected for intelligence and technical expertise.
Ability to travel 80%+ of the time.
Expert understanding and application ofBPI Improvement Methodology and Tools
Proven success in driving and completing multiple large cross
Imprescindible residente en: Provincia Puesto Vacante

Estudios:

Licenciatura

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido

Funciones a desarrollar

An international company with offices in all over the world is looking for an International BPO Consultant, who,reporting to the CEO will be responsible for the following functions:
Drives organization(s) to meet their strategic objectives
Assumes leadership role as the key continuous improvementconsultant in a learn and do approach
Directly interfaces with key leadership and functional experts providing insight and advice on Business Process
Improvement approaches to strategic business challenges
Incorporates the use of Business Process Improvement Methodology and Tools into current business management processes
Stays current in the field through continuous learning, and internal and external benchmarking activities
Influences projects and business improvement initiatives to directly contribute to stated strategic objectives
Critically reviews and coaches others on effective use of Business Process Improvement Methodology and Tools
Manages the Business Process Improvement Certification process for continued learning and organizational capability development
Demonstrate knowledge of BPO in providing recommendations to clients based on best practices.
Develop and improve frameworks, methodologies, solutions and offerings.
Plan, organize, lead and execute tasks and projects to ensure the quality of client deliverables.
Interpret the results from multiple project components and translate findings into clear and compelling recommendations and solutions.
Participate and contribute to engagements' delivery; summarize analytical findings in a coherent manner; develops accurate conclusions from findings; follow an organized approach to developing quality deliverables based on setting deliverable expectations.
We are looking for :
Minimum 6 - 8 years' experience in the BPO processes in a consulting role.
Excellent Knowledge of Delivery and Process improvement Methodologies.
Ability to communicate verbally and in writing concepts to all audiences.
A positive, results oriented style, evidenced by listening, motivating, delegating, influencing, and monitoring the work being done to develop the next generations of leaders.
An extremely high level of energy, sense of urgency, creativity, and decisiveness coupled with the ability/willingness to work hard and well under pressure.
An engaging/open interpersonal style complemented by the analytical pragmatism necessary to quickly dissect highly complex issues.
Ability to establish immediate credibility among peers, a professional who is respected for intelligence and technical expertise.
Ability to travel 80%+ of the time.
Expert understanding and application of BPI Improvement Methodology and Tools
Proven success in driving and completing multiple large cross-functional BPI projects
Expert project management, mentoring and coaching skills
Expert statistics background
Need to possess high level conceptual and analytical skills
Excellent communication skills, both written and verbalPreferences:
Knowledge of Logistics, Back Office and C2C BPO operations
Implementation experience at client location

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