French Technical Service Advisor

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French Technical Service Advisor

Descripción de la oferta

Sitel Barcelona is recruiting employees to cover the French market of one of our most important services in Barcelona. It is a great opportunity for a dynamic person, with experience in technical service.

The technical service advisor at Sitel will be responsible to effectively respond to customer requests related to technical support via phone, email and/or chat, respond to questions and complaints from customers and record them appropriately in the system.

Where are we?

We are situated in the business area 22@ of Barcelona. Nearby we have the beach and the Poble Nou District. We also have tramway and underground stations close to the site.

Education

·High School degree (minimum)

·IT Technical training or degree is a plus

Experience Target

·Helpdesk or Service Desk Experience will be a plus

·Hardware and software technical knowledge will be a plus

·Experience in dealing with customers

Knowledge/Skills/Abilities

·French Native Speaker or very high level of French (mandatory)

·Good English Knowledge or good Spanish Knowledge written and speak

·Passionate about IT and Technologies

·Knowledge about Printers will be a plus

·Excellent Communication skills and Client oriented

·Team-Player & Conflict solving qualities Other

We offer

Training period provided by Sitel 2 days.

·Working Hours: Full-time 8h/day from Monday to Friday

·Talent management plan and Multicultural team

·Employee discounts in a wide range of services and products offered by our clients

We start 20th August.

Estudios:

Bachillerato o equivalente

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Trabajo Temporal
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