English Customer Service Agent - Backoffice (night Shift)

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English Customer Service Agent - Backoffice (night Shift)

Descripción de la oferta

From Sitel we are recruiting bilingual English-Spanish Customer Service Agents for our client PackLink, a young and upbeat company experiencing extreme international growth.

PackLink is all about people and talent!

Responsibilities

- Be a first point of contact to handle and resolve customer complaints.
- Provide friendly and efficient service, and manage complaints.
- Respond professionally to inbound phone calls and chats.
- Identify and escalate issues when necessary.
- Proactively and independently work to meet customer service KPIs.

What We Offer

- International work environment. You will be surrounded by at least 7 other languages.
- Leave your suit behind; we're a t-shirt and converse kind of place.
- A place where your impact counts.
- An exciting role in a start-up with high growth potential.

- 30 hours per week, from Monday to Sunday: you work 5 days per week.
- Working hours: Monday to Friday from 18h to 24h. Sundays from 9h to 18h.
- Salary: 1100 gross per month (30 hours) + aprox 150 euros from pluses.
- Training by the company
- Long term contract.
- Start date: Immediately.

- Location: Méndez Álvaro, Madrid

So, are you the one? If you are interested in being a part of a great project within an exciting company, apply!

Requisitos mínimos:
-Native English.

Estudios:

Graduado Escolar/Primarios

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

800 €

Jornada Laboral:

Media Jornada

Tipo de contrato:

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