Senior Crm Business Analyst
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Senior Crm Business Analyst

Descripción de la oferta

Our client is one of Microsoft's strategic partners leading the Spanish market as a Gold Partner. Focused on the implementation and customization of Dynamics CRM, the company offers comprehensive solutions that best suit its customers and each sector. In addition, our client complements its offer with services ranging from strategy definition and business process consulting, to complex systems integrations.


· Promote the identification of requirements in all business units and identify the systems processes that meet the standards.

· Serve as a thought leader for technical business processes, developing forward-looking system prototypes that promote increased efficiency and productivity at multiple levels.

· Create and implement precise management plans for each project, with attention to transparent communication at all levels.

· Perform, evaluate and communicate comprehensive quality control at each stage of system development.

· Determine and develop user requirements for production systems to ensure maximum usability.


· Bilingual in English and Spanish [C2 Level]

· Experience of more than 3 years as a Business Analyst in international projects especially in the area of sales/CRM.

· Practical knowledge of relevant Microsoft applications, including Visio and Microsoft Dynamics CRM, is highly valuable.

· Proven analytical skills.

· Practical experience in the generation of documentation and process reports.

· Excellent communicator with the ability to translate data into practical ideas.

· Proven skills in the management of AGILE projects and user tests.

· Highly competent technical, process and functional writing capabilities.

· Availability to travel




1 año de experiencia

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