Coordinador De Servicio - Drives Service Coordinator

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Coordinador De Servicio - Drives Service Coordinator

Descripción de la oferta

cleaner energy.




Coordinates, plans, schedules and oversees all onsite Service jobs with necessary resources, spare parts and logistics for site. Manages customer satisfaction by ensuring that ABB fulfils its contractual obligations and business requirements. Ensures the required quality is delivered and the health, safety and environmental issues are competently managed. Reviews the scope of the work and ensures that all parties fulfil their contractual obligations, particularly in regard to claims and changes. Ensures all necessary data has been registered in a timely manner in the system. Single point of contact for the customer for technical support requests by mail or phone.

Your responsibilities

· Coordinate Field Service activities
· Point of contact for Technical support
· Register data into the system
· Review technical reports
· Technical questions follow-up (internal and external)
· Emergency spare parts suitcases up to date.

Requisitos mínimos:
Electrical engineer degree
· More than 5 years of experience in Service Dpt. and in contact directly with customers.
· Knowledge of Microsoft Office, SAP, Resource Planning application like INNOSOFT.
· Fluent English and Spanish both written and spoken
· Necessary to travel occasionaly

COMPETENCIES NEEDED FOR THE JOB:

· Excellent time management and organization skills.
· Work under pressure, making quick decisions.
· Problem solving ability.
· Good multi-tasking ability
· Excellent written and oral communication skills.
· Be able to set / apply priorities.

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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