Customer Service Specialist - Digital Key Accounts
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Customer Service Specialist - Digital Key Accounts

Descripción de la oferta

Would you like to work for an international company? Do you feel like starting a new project? If you like a challenge and you are motivated to work in an expanding company, in a stimulating and young work environment, we would love to meet you!

We want you to be part of our team because we know you have that creativity, enthusiasm, and attention to detail that we seek. If you are ready for your next challenge, you only have one step left to do submit your application!

Goal of the position: You will be part of our dynamic and dedicated customer service team, servicing our wholesale customers worldwide. You will follow up the whole order to cash process of important customers on the Digital market.
Main Activities:
-Order entry & follow up.
-Order book management/orders to cash conversion.
-Logistics and Transport follow up.
-Handling customers' specific requirements in the Digital environment.
-Liaise with Sales, Logistics, and Finance (Accounts Receivable).
Who will you report to? Customer Service Assistant Manager

Requisitos mínimos:
Minimum experience in the industry: Minimum 1 year of experience in a similar position, ideally in the Fashion Industry

Education level required: University degree in Business or similar.
Required languages: Native French speaker. Basic skills in English and Spanish
Technical skills required: Advanced MS Excel skills & Experience with SAP is a plus
What are our expectations for you?
-You must have the Pepe Jeans spirit! Not everyone can be part of our team!
-Adaptable / Flexible
-Results Driven
-Affinity with Fashion / Retail
-Pro-active and flexible team-player
-Problem solver who takes ownership
-Work well under stress
-Good communication and social skills, service-minded and organized
What we offer in exchange
-Discount on the brands of the Group
-Internal and external training courses
-Discount on medical insurance
-Yoga classes at lunchtime!




1 año de experiencia

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