Customer Care With Swedish - Part - Time 20h

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Customer Care With Swedish - Part - Time 20h

Descripción de la oferta

Would you like to join a young, international and dynamic team? If you are a customer service passionate willing to work in an international atmosphere, this is your job!
MST holding is specialized in providing telemarketing services and customer care. We are the company with the largest growth sector, 22% in the last 3 years. We form a holding company comprising 10 firms specialized by industry, allowing our customers to get a solution tailored to your needs.
We are looking for a Swedish Customer Service Representative to join our international team.
Responsibilities
· Acts as a first point of contact for regular, on-going customer accounts of Brother printers (individual and business) on daily operational matters chat, email or phone
· Complete all administration and statistical information within our database to maintain accurate and up-to-date record
· Educating the customer on their options and/or solving any problems that occur
· Making sure the SLA is met as per set targets
Requirements:
· Willingness to learn and apply new technologies
· Strong analytical skills with demonstrated problem solving ability desired
· Strong ability in communication
· Team player
You should posses the following:
· Ability to communicate clearly and professionally, both verbally and in writing
· A desire and enjoyment to work closely with other employees
· Native level of Swedish
· Fluency in English (Spanish is an advantage)
We offer:
· Part - time contract (20 hours/week) working time from 13:30 till 17:30, Monday to Friday
· Part - time one week paid training
· Stable project in a very good environment
· Salary 18.000€ plus for 39 hours
· Office located near Francesc Macia

Estudios:

Graduado Escolar/Primarios

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Media Jornada

Tipo de contrato:

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