Internal Sales Specialist Microsoft

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Internal Sales Specialist Microsoft

Descripción de la oferta

It's rewarding to work at a company where YOU make a difference!

If you're passionate about the ever-changing IT industry and enjoy working in a fast-paced, collaborative progressive environment, you'll thrive at Tech Data!

Join our team to connect the world with the power of technology!

Job Purpose:  

To be the first point of contact for customers aligned to their respective Business Unit, utilising their specialist product knowledge alongside a professional and confident manner to deliver excellent customer satisfaction, develop new sales opportunities and achieve their sales targets

Responsibilities:

* Achieve monthly/quarterly Revenue and Margin targets
* Build Excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
* Plan outbound calls to customers in order to generate new business opportunities
* Active inbound selling
* Provide accurate and timely quotations to customers
* Generate and own a pipeline of deals in Tech Data’s CRM system, which is regularly reviewed and updated
* Manage customer backorder expectations and reporting
* Proactively develop relationships with key internal and external contacts
* Ensure CRM system is well maintained and provides correct customer information
* Provide, sell and negotiate product information, pricing, special offers and promotions
* Ensure Tech Data maintains service levels agreements with customers
* Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls
* Sell the benefits of using Tech Data and the Company value proposition
* Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.

Knowledge Skills and Experience

* Numerate with good attention to detail
* Excellent telephone manner
* Priority management and planning skills
* Strive to achieve set targets
* Understands Sales Process
* Effective Communication Skills
* Good relationship building
* Working knowledge of Microsoft Word, Excel, Outlook
* Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
* A knowledge of product set would be desirable but not essential
* IT industry knowledge would be desirable but not essential

Estudios:

Formación Profesional grado superior

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Trabajo Temporal
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