Technical Presales Specialist Microsoft

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Technical Presales Specialist Microsoft

Descripción de la oferta

It's rewarding to work at a company where YOU make a difference!

If you're passionate about the ever-changing IT industry and enjoy working in a fast-paced, collaborative progressive environment, you'll thrive at Tech Data!

Join our team to connect the world with the power of technology!

Job Purpose:  

To support the sales organisation in building and maintaining an active customer base and developing new sales opportunities through the provision and application of internal technical expertise and knowledge.

Responsibilities:

* Ability to support the design of vendor solutions to meet customer requirements.
* Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs).
* Develop Product knowledge to a competent technical level in line with vendor/business expectations.
* Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams.
* Ownership of assigned Request Manager resolver group.
* Respond quickly to queries or customer care issues.
* Communicate product and technology information to educate internal and external audiences.
* Deal with product/solution enquiries from internal/external sales and resellers.
* Work with sales teams to profile repeatable solutions for stock and inventory planning purposes.
* Understanding and application of vendor promotions.
* Maintain peer-level technical contacts in assigned vendor.
* Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation.
* Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates.
* Opportunity to deliver basic post-sales implementation services.

Knowledge Skills and Experience

* Effective oral and written communication skills.
* Strong attention to detail, priority management and planning skills.
* IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.
* Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role.

Estudios:

Formación Profesional grado superior

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Trabajo Temporal
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