French Customer Service Agents - Ebike System

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French Customer Service Agents - Ebike System

Descripción de la oferta

Synergie Temporary Staffing is willing to hire agents with French language, for one of our TOP Clients, Bosch Service Solutions.
Bosch Service Solutions is a leading solution provider in the area of Business Process Outsourcing for complex, technology-driven services.


You will be part of the EBIKEproject (electric bikes).
In this case, you will assist people who are making a use of this product.
The eBike stimulates our mobility and is one of the most agile, comfortable and simply smartest vehicles of our time. With positive impact on our health, environment, and society.
Bosch eBike Systems works on the future of a mobility, which is healthy, and economically and ecologically sustainable.

FUNCTIONS AND RESPONSIBILITIES:

- You will be attending phone calls from active clients, as well as E-mails and chats.
- As concerns your responsibilities, the sales are not included.
- This is a 360º customer service position. Your tasks may include managing the orders and responding to different client needs (provide information, managing claims, concerns, suggestions...), which could be of administrative nature.
- Proactive attitude and strategy in order to recognize further possibilities of services and products to offer.

IT IS OFFERED:
- Job Contract with Synergie Temporary Staffing plus possibility to end up in a Direct Job Contract with Bosch Service Solutions

- Chance to develop a career within the company and grow a wide international network.

- Comfortable and creativity working environment

- Offered schedule:
39h/week (required available monday to friday, NO weekends) --> 09:00h to 18:00h

- Gross salary per year: 20.076€ (1.673€/month)


Are you interested? Then, what are you waiting for to apply?

Requisitos mínimos:
- French language.
- English C1 level
- Work permit in Spain – If this is not your case, we could help you on getting the said permit if you are an European community citizen.
- Problem solving, client oriented person with excellent interpersonal skills.
- Previous customer service experience is not a must.

Estudios:

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

1.500 €

Jornada Laboral:

Jornada Completa

Tipo de contrato:

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