Team Leader-spanish & Enlish Bilingual

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Team Leader-spanish & Enlish Bilingual

Descripción de la oferta

SI

IMMEDIATE INCORPORATION

The main responsibility is to lead the team to meet and exceed business objectives ensuring that key financial, operational and quality metrics are consistently achieved.

MAIN FUNCTIONS:

-Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed.

-Continually review and monitor work performance of all Advisors against agreed KPI's, instigating appropriate corrective action, using performance management tools, to manage any shortfall.

-Provide clear direction and guidance to ensure consistent achievement of key performance metrics.

-Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development.

WE OFFERr:

- Full time position-38h per week from Monday to Saturday. (8:00-16:00) with 2 days off.
- Competitive salary: 17.180euros in gross per year + Language plus
- Type of contract for specific service.
- Training with contract.
- Good work environment in a multinational team.

LOCATION: Méndez Álvaro

Requisitos mínimos:
-Bilingual in Spanish & English.
-Previous experience as a Team leader.

Estudios:

Graduado Escolar/Primarios

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

12.000 €

Jornada Laboral:

Jornada Completa

Tipo de contrato:

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