Customer Service. Dutch, German or French Speaker Pozuelo de Alarcón (Madrid)

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Customer Service. Dutch, German or French Speaker Pozuelo de Alarcón (Madrid)

Descripción de la oferta

If you speak high English and German or Dutch or French and like being in contact with clients, this is your job!

* Works on sensitive/escalated cases as required.
* Follows established departmental policies and procedures to process & triage GOPs.
* Telephone Customer Service.
* Steers member to alternative providers.
* Liaises and ensures efficient coordinatio with the medical/case management teams.
* Works independently and effectively communicate to internal and external customers by telephone and email.
* Maintains accurate workflow and process documents.Bilingual French + English
OR
Bilingual German + English
OR
Bilingual Dutch + English
AND
Customer Service and Call Center Experience.

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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