Turkish Inbound Sales Representative Barcelona (Barcelona)

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Turkish Inbound Sales Representative Barcelona (Barcelona)

Descripción de la oferta

* Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.
* Reach assigned sales target
* Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.
* Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.
* Master knowledge on one or several core products.
* Coach colleagues on areas of expertise and take escalation call from those subjects.* 1-2 years of customer care & sales experience with a proven record of achieving sales goals in a structured environment.
* Native level of Turkish and advanced level of English
* Target and Sales - Oriented, used to KPI'S
* Verbal skills - Articulate, clear and friendly tone in a neutral accent without dead air
* Comprehension - Ability to clearly understand and respond appropriately to the problem statements
* Ability to maintain and manage active engagement during communications
* Capable of managing communication flow and direction
* Knowledge on internet connectivity and troubleshooting
* Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla
* Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome)
* Excellent research skills with proficiency in the usage of 'search' function
* Adaptability to change in schedule and skill set as prescribed by Service Delivery
* Team player that is willing to make adaptations for the benefit of customers and the program's engagement activities
* Goal orientated with a focus on learning and continuous improvement
* Fluent in discovering customer pain points and needs
* Capable of effectively handling customer objections and driving value add in solutions offered
* Capable of effectively utilizing product benefits to drive customer desire to buy
* Capable of effectively utilizing the full portfolio scope during up-sell and cross-sell opportunities to drive total order value
* Effective time management and strong focus on schedule adherence and/or attendance
* Candidates should have a valid European work permit


Formación Profesional grado medio

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