Turkish + English Customer Service & Sales Barcelona

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Turkish + English Customer Service & Sales Barcelona

Descripción de la oferta

Empresa internacional.


Descripción de la oferta

* Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.





* Reach assigned sales target





* Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.





* Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.





* Master knowledge on one or several core products.





* Coach colleagues on areas of expertise and take escalation call from those subjects.


Perfil del candidato

* 1-2 years of customer care & sales experience with a proven record of achieving sales goals in a structured environment.





* Native level of Turkish





* Advanced level of English





* Target and Sales - Oriented, used to KPI'S





* Verbal skills - Articulate, clear and friendly tone in a neutral accent without dead air





* Comprehension - Ability to clearly understand and respond appropriately to the problem statements





* Ability to maintain and manage active engagement during communications





* Capable of managing communication flow and direction





* Knowledge on internet connectivity and troubleshooting





* Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla





* Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome)





* Excellent research skills with proficiency in the usage of 'search' function





* Adaptability to change in schedule and skill set as prescribed by Service Delivery





* Team player that is willing to make adaptations for the benefit of customers and the program's engagement activities





* Goal orientated with a focus on learning and continuous improvement





* Fluent in discovering customer pain points and needs





* Capable of effectively handling customer objections and driving value add in solutions offered





* Capable of effectively utilizing product benefits to drive customer desire to buy





* Capable of effectively utilizing the full portfolio scope during up-sell and cross-sell opportunities to drive total order value





* Effective time management and strong focus on schedule adherence and/or attendance


Oferta de empleo

* Full-time position, from Monday to Friday, 39 hours per week (from 08.00 to 18.00)





* Salary: 20.675€ gross/year - up to 26.176€ gross/year*Full-time position, from Monday to Friday, 39 hours per week (from 08.00 to 18.00)




*Salary: 20.675€ gross/year - up to 26.176€ gross/year

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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