Collections Specialist German (2 months contract) Rubí (Barcelona)
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Collections Specialist German (2 months contract) Rubí (Barcelona)

Descripción de la oferta

* Reviewing open accounts for collection efforts
* Conduct collection calls to collect Accounts Receivables
* Mail correspondence to customers to encourage payment of overdue receivables
* Negotiate customer disputes to resolution and documents root cause
* Develop relationships with internal/external customers
* Maintain accurate collection files
* Identify issues attributing to account delinquency and discuss them with the Credit Manager
* Review and monitor assigned accounts and all applicable collection reports
* Provide timely follow-up on payment arrangements
* Participate in process improvement projects, and support other management directives as prescribed* Have a native level of German
* Be fluent in English and Spanish. Other languages are a plus
* Effective business writing and professional communication skills
* Demonstrated effective customer service skills, preferably 1-2 years experience in collections, including interaction with a large customer base
* Strong communication, problem solving and analytical skills
* Accounts Receivable knowledge/experience is a plus
* Detail oriented
* Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Checks
* Assertive and able to negotiate with business sales reps and interface with senior management


Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta


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