Cash Collector with native level of French Barcelona

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Cash Collector with native level of French Barcelona

Descripción de la oferta

Cash Collector (native level of French) role at PageGroup Shared Service Center in Barcelona


Descripción de la oferta

As member of the Cash Collection Team, for Belgium - the main Page Group Continental Europe country:



* Contact and follow-up daily your customers by phone calls or e-mails





* Understand the whole OTC process for a better dispute management





* Understand the legal and contractual recruitment scope





* Coordinate with the Billing Teams to solve invoice related disputes





* Collaborate with the Sales Team in negotiations with customers





* Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching





* Give and keep visibility to the Sales Team on their portfolio's Collection status





* Collaboration on one-off French and European projects (reporting, training, process improvement, etc)





* Prepare the litigation file for Legal procedures





* Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts


Perfil del candidato

* NativelevelofFrenchandfluentandprofessionallevelofEnglish





* Previous experience in the role highly desirable





* Dynamic, organized with a methodical approach





* Good negotiation and communication skills (spoken and written)





* Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)





* Customer focus





* Ability to work under pressure to attain company objectives and Cash Collection KPIs


Oferta de empleo

Oportunidades de carrera y desarrollo profesionalContact and follow-up daily your customers by phone calls or e-mails

Understand the whole OTC process for a better dispute management

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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