Billing & Compliance Specialist - native level of Dutch Barcelona

Descripción de la oferta

Billing & Compliance Specialist - native level of Dutch for Page Group Shared Services Centre in Barcelona


Descripción de la oferta

Project related activities:

Support project activities including but not limited to: Preparation of project meetings & materials, taking notes & preparing minutes
Support process & desktop procedure documentation as well as training materials
Support in training & coaching new joiners

Middle Office related activities (not exhaustive):

Gather, review, manage information & documents from different stakeholders
Gather customer information, create and manage change into the customer master data bases ensuring alignment between the different systems and accuracy of data
Gather & document customer invoicing specificities & work closely with the different teams to identify how to automate/produce invoicing according to requirements
Review revenue & check compliance, create & send invoices
Receive self-billing information & manage reconciliation
Identify, assess, categorize and solve invoice errors & disputes in collaboration with the local & collection team
Provide accurate and timely responses and communication to internal and external customers queries & requests
Work collaboratively with all stakeholders (Middle Office, local finance & business teams) to deliver excellent service
Generate reporting (Invoices/ Credit notes …) for business needs
Any other middle office ad-hoc tasks


Perfil del candidato

Ideally Business Administration Degree or equivalent
Ideally prior experience of: working in shared service center environment, working in Billing or Customer Service, collaborating effectively with international team/cross-team to deliver

Native level of Dutch and and fluency in English and an additional European language is the must (Spanish, Portuguese, Italian, French, German,)
Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
Excellent customer-focus & communication skills (written & verbal)
Uses standard procedures and common sense to solve problems
Analytical, problem-solving mindset understanding on how to handle, resolve and escalate enquiries; passes on information promptly
Excellent organizational skills and ability to work under pressure & manage deadlines?
Ability to work independently, take initiatives, continuous improvement mindset
At ease with Excel
For internal hire only: Experience in PRS, Customer Connect or NetSuite is a plus


Oferta de empleo

Oportunidades de carrera y desarrollo profesionalProject related activities:

Preparation of project meetings & materials, taking notes & preparing minutes

Estudios:

Años de experiencia:

Datos de la oferta

Salario:

Jornada Laboral:

Tipo de contrato: