Tech Support with French Barcelona

Descripción de la oferta

Tech Support with French role at IT Consultancy company in Barcelona


Descripción de la oferta

* Answer the information enquires and advanced support (and not the only ones) about; domains, email, hosting and web tools creation.





* Solve issues about products adquired from our customers





* Identify customer needs and support them during the purchase cicle





* Take care of the customer and help him/her to grow with our product / service portfolio





* Escalate the issues you cannot solve to the relevant department in English


Perfil del candidato

* Native level of French;





* Good knowledge of English and Spanish;



* Strong motivation for the relationship with the customer;





* Good communication skills;





* Knowledge in the area of registration and management of domain names is a plus;





* High ability to communicate and manage written and oral information:





* Customer service or helpdesk experience;





* Strong customer focus;



* Aptitude for technical support service.


Oferta de empleo

Salary and side benefits;

Normal working hours.*Native level of French;




*Good knowledge of English and Spanish;

Estudios:

Años de experiencia:

Datos de la oferta

Salario:

Jornada Laboral:

Tipo de contrato: