Tech Support with French Barcelona
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Tech Support with French Barcelona

Descripción de la oferta

Tech Support with French role at IT Consultancy company in Barcelona

Descripción de la oferta

* Answer the information enquires and advanced support (and not the only ones) about; domains, email, hosting and web tools creation.

* Solve issues about products adquired from our customers

* Identify customer needs and support them during the purchase cicle

* Take care of the customer and help him/her to grow with our product / service portfolio

* Escalate the issues you cannot solve to the relevant department in English

Perfil del candidato

* Native level of French;

* Good knowledge of English and Spanish;

* Strong motivation for the relationship with the customer;

* Good communication skills;

* Knowledge in the area of registration and management of domain names is a plus;

* High ability to communicate and manage written and oral information:

* Customer service or helpdesk experience;

* Strong customer focus;

* Aptitude for technical support service.

Oferta de empleo

Salary and side benefits;

Normal working hours.*Native level of French;

*Good knowledge of English and Spanish;


Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta


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Jornada Laboral:

Jornada Completa

Tipo de contrato:

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