OTC Supervisor Barcelona

Descripción de la oferta

OTC Supervisor role in an international SSC in Barcelona


Descripción de la oferta

General:

Responsible of OTC process, leading a team medium to large teams of 8-10 or more people under management.

Responsible of coordination with third party providers, other finance team members, operations, customer service and sales.



Point of contact and escalation of region's OtC technical and accounting issues.

Ensures OtC services provide a quality customer experience inclusive of timely and accurate invoicing, cash application, issue resolution

Implement and ensure compliance with the procedures, controls and principles set by Headquarters

Order to Cash

Responsible of the region entire OtC process including customer master maintenance, credit administration, billing cycle, collection activities, cash application processes and AR related management reporting.

Responsible of OtC process strategies to reduce DSO and past due invoices while improving customer satisfaction

Ensures dispute escalations are properly handled in a customer friendly manner

Provide reporting and analysis to generate insights within their given domain

Oversee reports accuracy and ensure compliance to internal and statutory policies.


Perfil del candidato

Minimum 6 years of experience in Order to Cash, Billing and Collections or Customer service and experience of at least 3 years leading teams

Working knowledge of core transactional OtC processes

Experience in international environments

English as business language

Strong commercial, customer oriented profile

Excellent interpersonal skills with the ability to influence and develop relations at all levels

University Degree

Good negotiation skills

Working Knowledge of necessary regulatory requirements for a US Traded Company (i.e. US GAAP, SOX)

Proficiency with Microsoft Office

Knowledge of SAP HYBRIS


Oferta de empleo

Salary and side benefits
Responsible of OTC process, leading a team medium to large teams of 10 or more people under management.

Responsible of coordination with third party providers, other finance team members

Estudios:

Años de experiencia:

Datos de la oferta

Salario:

Jornada Laboral:

Tipo de contrato: