School Admissions Manager Barcelona (Barcelona)

Descripción de la oferta

In Grupo Crit we are looking for a School Admissions Manager for our client, an important international school, to enhance and promote the brand new school to be opened shortly in Barcelona City Centre.

Responsibilities

* Ensure that the prospective families are made aware of the new school and receive a best-in-class customer service experience.
* Manage and monitor the quality and integrity of the end-to-end Admissions process.
* Lead an assigned team through motivation, training and development, performance management and feedback, while fostering teamwork, morale, and professionalism.
Requirements
* Qualification: Bachelor’s Degree or similar is desirable.
* Knowledge/experience: Relevant working experience of 5 years minimum, preferably in Admissions Departments or related areas and in an educational environment.
* Knowledge of Customer Systems, Data bases, CRM platforms at proficiency user level.
* Demonstrated experience using MS Office (especially Word, Excel, PowerPoint and Outlook). Experience in using MS Dynamics is a plus.
* Excellent written and oral communication Skills in English, Spanish and Catalan.

Skills
* Achieving team performance standards and leading the team towards accomplishing assigned goals.
* Strong focus on sales and commercial relationships, always offering excellent customer service.
* Vision and strategic analytical skills to identify trends and develop engagement to create a positive impact on prospect families.
* Ability to monitor and evaluate the schools admissions progress through periodic and on-demand reports.
* Facilitate departmental communications to help create a positive, team-oriented atmosphere.
* Self-motivated, able to handle large amount of information and prioritise tasks.
* Capability to successfully work under pressure with short deadlines.

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Datos de la oferta

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