Cash Collector Specialist with German Barcelona

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Cash Collector Specialist with German Barcelona

Descripción de la oferta

PageGroup SSC


Description

* Manage collection activities for the assigned country, business, region or office customer portfolio

* Contact and follow-up daily your customers by phone calls or e-mails

* Understand the whole OTC process for a better dispute management

* Understand the legal and contractual recruitment scope

* Coordinate with the Billing Teams to solve invoice related disputes

* Collaborate with the Sales Team in negotiations with customers

* Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching

* Give and keep visibility to the Sales Team on their portfolio's Collection status

* Prepare the litigation file for Legal procedures

* Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts


Profile

* Fluent and professional English, native or bilingual level of German (additional French or Dutch language highly valued)

* Previous experience in the role highly desirable

* Dynamic, organized with a methodical approach

* Good negotiation and communication skills (spoken and written)

* Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)

* Customer focus

* Ability to work under pressure to attain company objectives and Cash Collection KPIs


Job Offer

Oportunidades de carrera y desarrollo profesional*Fluent and professional English, native or bilingual level of German (additional French or Dutch language highly valued)
*Previous experience in the role highly desirable
*Dynamic and organized

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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