Order to Cash with Dutch or German Barcelona

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Order to Cash with Dutch or German Barcelona

Descripción de la oferta

Order to Cash with Dutch or German for a Shared Service Centre leader in its sector with offices located in Barcelona.


Description

- Associate will support not only the region assigned, but also overall collections and Accounts receivables if needed

- Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.

- Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OTC processes are efficient and compliant and that a positive customer experience is provided to customers.

- Establishes and keeps good relationship with other teams. A team player.

- Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.

- Performs cash application processes, AR related management on a timely and accurate manner.

- Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.

- Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.

- Ensures dispute escalations are properly handled in a customer friendly manner.

- Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.


Profile

- 2 years of experience in Order to Cash, Billing and Collections or Customer service.

- Open to work in international environments.

- English and Dutch or English and German as business language and local language to support the region.

- Excellent interpersonal skills with the ability to influence and develop relations at all levels.

- Flexibility and ownership.

- Team player in an multi cultural environment.

- High degree of orientation in customer service.

- Good negotiation skills.

- High School, Vocational Certificate, Post Secondary Diploma.


Job Offer

Career and growth opportunities- Associate will support not only the region assigned, but also overall collections and Accounts receivables if needed

- Responsible of coordination with local finance teams, Customer Service, Sales,

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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