Access Management with English Barcelona

Descripción de la oferta

Manage incidents within the agreed targets.





Manage service requests within the agreed targets.


Descripción de la oferta

* Manage incidents within the agreed targets





* Manage service requests within the agreed targets





* Accounts creation





* Transfers





* Promotions or demotions





* Housekeeping, cleaning and licenses re-harvesting





* Apply access restrictions or additional access





* Dismissals


Perfil del candidato

* Fluent in English and preferably another language.







* Experience with Service logging tools.





* ITIL Foundation Certification, desirable but not necessary, however an understanding of Incident, Change and Problem Management an advantage.





* Thorough knowledge of Windows7 and 10, Citrix environment, including networking components, services and user profiles.





* A broad level of skills across PC hardware and software systems including:Active Directory, Windows Terminal Services, Citrix Metaframe, Thin Client Terminals, Database Systems, Exchange and Office 365.



* Desirable skills in CUCM


Oferta de empleo

Oportunidades de carrera y desarrollo profesionalFluent in English and preferably another language.

Experience with Service logging tools.

ITIL Foundation Certification or understanding of Incident, Change and Problem Management an advantage.

Estudios:

Años de experiencia:

Datos de la oferta

Salario:

Jornada Laboral:

Tipo de contrato: