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Leading international company based in Vallés Oriental(Barcelona), dedicated to produce inks for packaging and print media industries, are looking for a Sales Operations Officer with Italian and/or French and English. Candidates with B2B Customer Service experience will be considered for this role.Description
* Steer and manage the operative back-office sales activities.
* Daily customer contact for all relevant business questions.
* Manage account clearance activities.
* Maintain and provide prices / price lists.
* Create quotations to customers, dealers and agents.
* Maintain bonus and commission agreements and all other conditions (terms, prices and special conditions/rebates) in SAP system.
* Credit management (e.g. order release, credit limit, business reports).
* Create credit/debit notes for technical and sales related issues.
* Maintain webshop for customers.
* Customer master data management.
* Manage finance agreements, bonus and commission agreements including monthly, quarterly and yearly settlement.
* Securitisation of policies and guidelines for the business.
* Interface between Customer, Sales, Technical Service, Logistics, Marketing and Finance.
Profile
* SAP knowledge mandatory, Microsoft Office Excel, Word, PowerPoint desirable.
* Experience in Customer Service or similar department.
* Spanish, Italian and/or French + English business fluent.
* Open-minded, positive business attitude.
* International experience with good commercial and technical understanding.
* High flexibility and the attitude of adaption combined with a team player style.
Job Offer
* Opportunities of professional growth
* Home Office based position.
* Monday to Friday from 9h to 17h.*SAP knowledge mandatory, Microsoft Office Excel, Word, PowerPoint desirable.
*Experience in Customer Service or similar department.
*Spanish, Italian and/or French + English business fluent.