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Great opportunity to be part of the international team of our SSC.
Description
As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team:
* Manage collection activities for the assigned country, business, region or office customer portfolio
* Understand the whole OTC process for a better dispute management
* Understand the legal and contractual recruitment scope
* Coordinate with the Billing Teams to solve invoice related disputes
* Collaborate with the Sales Team in negotiations with customers
* Give and keep visibility to the Sales Team on their portfolio's Collection status
* Prepare the litigation file for Legal procedures
* Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts
Profile
* Degree in Finance or Business Administration
* Fluent and professional English and French or Portuguese native
* Previous experience in a similar role in AR or AP highly desirable
* Experienced at using ERP (SAP, M3, AS400) desirable
* Assertive, dynamic, organized with a methodical approach
* Good negotiation and communication skills (spoken and written), Customer focus
* Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
* Ability to work under pressure to attain company objectives and Cash Collection KPIs
Job Offer
Career oppportunities.*Degree in Finance or Business Administration
*Fluent and professional English and French or Portuguese native
*Previous experience in a similar role in AR or AP highly desirable