Customer Service Multi linguistic Barcelona

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Customer Service Multi linguistic Barcelona

Descripción de la oferta

This is an exciting opportunity for you to join a successful, multi-national and multi linguistic team of Contact Centre Representatives in Barcelona, delivering day-to-day support services for big company Life Science and Chemical Analysis customers. As a Contact Centre Representative your tasks will include:• Manage large amounts of inbound and outbound calls in a timely manner.• Provide customers with a personalized experience, effectively solving their issues, complaints and inquiries, whilst keeping customer satisfaction at the core of every decision and behavior.• Build sustainable relationships and engage customers, identifying their needs, clarify information, research every issue and provide solutions and/or alternatives.• Keep records of all conversations in our call centre database in a comprehensible way.We offer:• First ETT contract with possibilities to JOIN the company• Great salary to negotiate since 24k• 40 h/week
To be successful in this role you will need:• Excellent/ fluent language skills (verbal and in writing) in one of the following languages:• Spanish, German, French, Italian, Danish, Finnish, Swedish, Dutch or Dutch-Flemish• English as secondary language is required• Be comfortable in customer-facing/ customer-focused roles and able to adapt to different personality types• Strong communication and active listening skills• Multi-tasking capabilities, priorities- and time-management skills, along with the ability to work independent as well as within teamsTo be successful in this role you will need:• Excellent/ fluent language skills (verbal and in writing) in one of the following languages:• Spanish, German, French, Italian, Danish, Finnish, Swedish, Dutch or Dutch-Flemish• English as secondary language is required• Be comfortable in customer-facing/ customer-focused roles and able to adapt to different personality types• Strong communication and active listening skills• Multi-tasking capabilities, priorities- and time-management skills, along with the ability to work independent as well as within teamsExcellent/ fluent language skills (verbal and in writing) in one of the following languages:• Spanish, German, French, Italian, Danish, Finnish, Swedish, Dutch or Dutch-Flemish• English as secondary language is required• Be comfortable in customer-facing/ customer-focused roles and able to adapt to different personality types• Strong communication and active listening skills• Multi-tasking capabilities, priorities- and time-management skills, along with the ability to work independent as well as within teams

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Indiferente

Tipo de contrato:

A convenir
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