Sales Support & Order Processing with English proficiency Madrid

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Sales Support & Order Processing with English proficiency Madrid

Descripción de la oferta

Sales Support & Order Processing Specialist with English proficiency


Descripción de la oferta

Sales-related support

* Preparing quotes
* Continuously answer and take care of calls regarding purchasing orders, claims, delivery requests and enquiries, sample or catalog requests and other enquiries from customers issues
* Manage inquiries via general email inboxes and ensuring they are actioned everyday
* Support Sales on tender bids with quoting (collecting all the documents, making sure that the administrative part is managed and the dead line is respected)
* Coordinate with Sales and Logistics to send out demos, samples, and marketing materials
* Customer data management in the CRM for the territory in charge


Order processing & order management support

* Ensureorderfulfilmentbyliaisingwith central or local warehouses
* Coordinate order fulfilment with logistics, sales reps, service and end users (customers)
* Document new customers in CRM tool, maintain data in CRM and eShop system
* Liaise with sales reps and end-users in relation to order information (including order tracking)
* Share orders with finance for payment fulfilment
* Manage order-related complaints

Coordination of the local Team

* Guide the team (2 persons) and liaising with the Area Team Leader (Italy,
France and Ibérica)


Perfil del candidato

* Bachelor's Degree in Business Administration or Economics or related subject
* Professional experience in the field of sales support, order management, or equivalent combination of education and work experience
* Life science industry experience is considered an advantage
* Good knowledge of SAP
* Highly proficient in spoken and written English


Oferta de empleo

Stable contract
Full time
Salary: 38.500€ B.A. + annual bonusProfessional experience in the field of sales support, order management, or equivalent combination of education and work experience
Good knowledge of SAP
Highly proficient English

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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