Team Lead Helpdesk Barcelona

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Team Lead Helpdesk Barcelona

Descripción de la oferta

Manage Helpdesk Team and provide support.


Descripción de la oferta

Manage Helpdesk Team.
Documenting tickets effectively to help future support.
Basic Network maintainence and Active Directory administration.
Provide solutions to desktop / mobile and systems problems.
Hardware troubleshooting and support.
English and/or French is required.


Perfil del candidato

* Proven knowledge Microsoft Windows 7 & 10, Microsoft Office 2010 to 2016 and Office 365. * Friendly and approachable telephone manner. * Good communication skills. * Team Player. * Software troubleshooting and assistance. * Experience of working to and reporting against SLAs. * Good working knowledge of current versions of MS Office and Microsoft Windows and Microsoft Office 365, Exchange Online, OneDrive, SharePoint OnLine. * Windows laptops and PCs. * Server Administration and support. * Networking knowledge and LAN / WAN technology fundamentals.


Oferta de empleo

Career opportunities and professional development.* Documenting tickets effectively to help future support.

* Basic Network maintainence and Active Directory administration.

* Provide solutions to desktop / mobile and systems problems.

* Hardware

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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