Cash Collector with Dutch - PageGroup SSC Barcelona

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Cash Collector with Dutch - PageGroup SSC Barcelona

Descripción de la oferta

* Improve Page Group cash flow
* Reduce and avoid Bad Debt
* Identify and solve customers' disputes


Description

Primary Responsibilities:

As member of the Cash Collection Team, for Netherlands - the main Page Group Continental Europe country:


* Understand the whole OTC process for a better dispute management
* Understand the legal and contractual recruitment scope
* Coordinate with the Billing Teams to solve invoice related disputes
* Collaborate with the Sales Team in negotiations with customers

* Give and keep visibility to the Sales Team on their portfolio's Collection status
* Collaboration on one-off French and European projects (reporting, training, process improvement, etc)
* Prepare the litigation file for Legal procedures
* Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts


Profile

Primary Requirements:

* Fluent and professional English and Dutch
* Previous experience in the role highly desirable
* Dynamic, organized with a methodical approach
* Good negotiation and communication skills (spoken and written)
* Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
* Customer focus
* Ability to work under pressure to attain company objectives and Cash Collection KPIs


Job Offer

* Experience in a multinational environment (+40 nationalities in the SSC)
* Competitive compensation and benefits package in Barcelona, various well-being activity optionsFluent and professional English and Dutch
Previous experience in the role highly desirable
Dynamic, organized with a methodical approach
Good negotiation and communication skills (spoken and written)

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Indefinido
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