Customer Service Benelux (Dutch+French) Barcelona
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Customer Service Benelux (Dutch+French) Barcelona

Descripción de la oferta

Multinational Industrial company located in Terrassa is creating a big team of Customer Service from almost all the countries in Europe, we are now looking for Benelux Market, ideally French and Dutchs speakers(or only dutch)

A successful Customer Service Representative will focus on handling customers' purchasing requests, developing strong relationships with the assigned accounts and supporting the sales team for continuous market growth.


- To process, monitor and follow up costumers' purchasing orders.
- To ensure effective service and administrative support for the assigned customers.

- To handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities.
- To receive and process customer inquiries on standard pricing, lead-time, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships.
- To establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities.


- Higher education or bachelor's degree with administrative and/or commercial orientation or equal through experience.
- At least 2 years' experience in administration/customer service/logistics.

-Dutch and French speaker(or only dutch) + high level of English.
- Working knowledge of MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset.
- Strong communication and administration skills, fast learner and a team player.
- Flexibility, ability to multi-task, to manage time and to adopt to changes.
- Pro-active attitude (initiative to contact customers), ability to take a decision when necessary.
- Fluent in any European language and English (company language).

Job Offer

* Permanent contract in a growing industrial company.
* Monday to Friday from 8:30h to 17:30h.
* Extra perks after a year in the company.
* Some days of homeoffice per week.
* Free shuttle bus every day from Plaza España(Barcelona) at 07:45h and arriving back to Barcelona around 18:15h.
* IMPORTANT: Starting date October 13th 2021, to join the training group.- At least 2 years' experience in administration/customer service/logistics.

-Dutch and French speaker(or only dutch) + high level of English.


Formación Profesional grado medio

Años de experiencia:

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Datos de la oferta


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