Helpdesk Agent (German+English) based in Tenerife Santa Cruz de Tenerife

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Helpdesk Agent (German+English) based in Tenerife Santa Cruz de Tenerife

Descripción de la oferta

Do you speak German and English? Do you have customer orientation? Do you live in Tenerife? This job offer is for you!



Responsibilities



· Identify, evaluate and prioritize customer problems and complaints.

· Analyze customer problems and formulate plans of resolution.









· Escalate unresolved issues to support leads, designated (Client) service group.

Requirements

· Mandatory languages (fluent): Main language (German + English) + (Valuable: Spanish)

· Basic PC Skills

· Good communication skills



· Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation

· Baic understanding of the principles, theories, and practices of group dynamics and/or team development

· Basic Business Development:, Results Focused, Initiative

· Customer-oriented











· Basic PC Skills

· Good communication skills



· Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation

· Baic understanding of the principles, theories, and practices of group dynamics and/or team development

· Basic Business Development:, Results Focused, Initiative

· Customer-oriented

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Trabajo Temporal
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