Helpdesk Agent Swedish and Eng based in Tenerife Santa Cruz de Tenerife

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Helpdesk Agent Swedish and Eng based in Tenerife Santa Cruz de Tenerife

Descripción de la oferta





Responsibilities



· Identify, evaluate and prioritize customer problems and complaints.

· Analyze customer problems and formulate plans of resolution.









· Escalate unresolved issues to support leads, designated (Client) service group.

Requirements



· Basic PC Skills

· Good communication skills



· Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation

· Baic understanding of the principles, theories, and practices of group dynamics and/or team development

· Basic Business Development:, Results Focused, Initiative

· Customer-oriented











· Basic PC Skills

· Good communication skills



· Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation

· Baic understanding of the principles, theories, and practices of group dynamics and/or team development

· Basic Business Development:, Results Focused, Initiative

· Customer-oriented

Estudios:

Formación Profesional grado medio

Años de experiencia:

Sin Experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

Trabajo Temporal
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