Deductions specialist - Native level of French Barcelona

Deductions specialistDescription* Track all discrepancies from customer payments. Identification, coding and investigation.* Recover wrongly deducted debits. Contact with customers by phone, e-mail, or internet (portals) to ensure payment of wrongly deducted debits.* Resolve any discrepancies on customer accounts.* Organizes and reviews all assigned accounts, identifies behavior and manages accordingly.* Responsible to issue finance documents for those discrepancies.* Proposes uncollectable debt write offs, well supported and analyzed.* Manage internal relationship with different departments.* Provide support and promote ideas for the improvement of internal processes.* Responsible for organizing weekly calls with local teams ensuring priorities and deadlines.* Collaborates with Sales and Customer Service Team in negotiations and escalations* Monthly and weekly reporting.* Participate in the own area to control priority aging and quality of it.Profile* Desire to work in an International environment.* Excellent communication (written and oral) and interpersonal skills.* Assertive, dynamic, organized with a methodical approach.* Ability to handle a high volume of actions (payment negotiation, disputes, high volume transaction).* Ability to work under pressure to attain company objectives* Good level of French. English would be a plus.* Previous experience in accounting will be highly valued.* Bachelor Degree.Job OfferOportunidades de carrera y desarrollo profesional.Desire to work in an International environment.Excellent communication (written and oral) and interpersonal skills.Assertive, dynamic, organized with a methodical approach.