Cash Collection Specialist with Turkish and Spanish

As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team:


Record the Collection activity and invoices statuses changes in the dedicated Collection tool
Understand the whole OTC process for a better dispute management
Understand the legal and contractual recruitment scope
Coordinate with the Billing Teams to solve invoice related disputes
Collaborate with the Sales Team in negotiations with customers

Give and keep visibility to the Sales Team on their portfolio's Collection status
Prepare the litigation file for Legal procedures
Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amountsFluent and professional English and Turkish and Spanish
Dynamic, organized with a methodical approach
Good negotiation and communication skills (spoken and written)
Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
Customer focus
Ability to work under pressure to attain company objectives and Cash Collection KPIs
Desire to belong to and be an active member of a team

Nunca envíes tu información personal (DNI, foto,...), datos bancarios ni realices ningún pago para solicitar un empleo