Agente de Atención al Cliente (ES/EN) – Lisboa, Portugal

Konecta is looking to hire customer service agents for a new project in Portugal. You'll be part of a dynamic team, helping customers resolve queries and issues through various channels.

• We provide support and resolve inquiries via chat, email, and telephone.
• Incident management and customer support.
• Ensure professional and efficient communication.

• Advanced level of English (required).
• Fluent Spanish.
• Experience in customer service or customer care (valued).
• Professional, decisive and customer-oriented profile.
• Ability to work in a team.
• Availability for on-site work in Sete Rios (Lisbon).

• Stable and solid project.
• Continuing education.
• Good work environment.
• Base salary + food allowance + attendance bonus.

Rotating shifts:

• Monday to Friday: 13:00 – 22:00
• Saturdays and Sundays: between 08:00 – 22:00 (8-hour shifts)
• 2 days off per week (rotating)

Nunca envíes tu información personal (DNI, foto,...), datos bancarios ni realices ningún pago para solicitar un empleo