Key Responsibilities:
Administrative tasks:
- Gather and validate contract-related documentation and information from internal and external stakeholders.
- Perform compliance and quality checks to ensure information and documentation are valid, complete, accurate, and aligned with requirements.
- Create, maintain, and update client and candidate records in master data systems, ensuring consistency across platforms.
- Manage administrative and legal documentation requirements where applicable.
- Work with Sales teams to understand and document customer contracting, invoicing, and platform requirements.
- Post and integrate contracts, invoices, and related documentation on customer platforms within agreed deadlines.
- Monitor invoice postings and platform submissions to ensure completion and accuracy.
- Investigate and manage portal rejections, coordinating with Sales, Finance, and other stakeholders to resolve issues.
- Generate, maintain, and distribute operational reports and supporting documentation in a timely and accurate manner.
- Maintain up-to-date process documentation, procedures, and work instructions.
- Support the implementation of new platform functionalities and operational procedures.
Secondary tasks:
- Liaise with customers and candidates to collect information required for accurate and timely contract creation.
- Provide accurate and timely responses to internal and external stakeholder queries related to data management, contracting, invoicing, and customer platforms, demonstrating a strong sense of ownership and accountability.
- Capture and document business requirements for ad hoc reporting needs.
- Support continuous improvement initiatives focused on reducing errors, improving cycle times, and enhancing operational efficiency.
- Collaborate with cross-functional teams to identify automation opportunities and processes suitable for robotics.
- Support project and migration activities, including data validation, testing, and operational readiness tasks.
About you:
- Ideally prior experience of:working in shared service center or administrative environment
- working in Accounts Payable and/or Billing Customer Service
- collaborating effectively with international team/cross-team to deliver
- Fluency in English & French is a must. Spanish is a significant plus.
- Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
- Excellent customer-focus & communication skills (written & verbal)
- Excellent organizational skills and ability to work under pressure & manage deadlines
- Ideally at ease with Excel
- Ability to work independently, take initiatives, continuous improvement mindset and eagerness to learn
At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
- Competitive salary aligned with your experience
- Permanent, full-time contract
- Meal vouchers
- Private health insurance
- Life Insurance
- Hybrid working model (2 days of home office/week)
- Multicultural environment
- Training and internal development opportunities
- A vibrant and dynamic international workplace located in Barcelona
- Start date: ASAP
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