Accounts Payables - Customer Service

Barcelona, Barcelona

25/09/20261 vacante

¡Oportunidad! Menos de 10 candidatos inscritos.

Salario:

28.000 € - 29.000 €

Tipo de contrato:

Indefinido

Jornada:

Jornada Completa

Experiencia:

2 años de experiencia

Issue Resolution:

Analyzing and resolving invoice discrepancies and any related issues in a timely and efficient manner
Fast and effective response to inbound calls/emails.
Solve status queries.
Escalate potential issues.

Service Excellence:

Providing the best-in-class supplier service based on a fine understanding of the nature of Accounts Payable.
Ensure contractual SLA is maintained (48 hours to answer emails).
Ensure the E2E supplier service process.
Vendor Relations: Managing vendor inquiries, offering clarifications.

Cross‑department Coordination: Collaborating closely with internal teams (Accounts Payable, Treasury, other deparments) to resolve the issues

Requirements:

Languages: English required, Spanish preferred but not mandatory. Additional languages are considered an asset.

Competencies:

Specific Knowledge required: Proficiency in SAP and Microsoft Office.

Multinational Company in Barcelona

Working hours

Flexible start time between 7:30 a.m. and 10:00 a.m.
From Monday to Thursday, employees work 8.5 hours of effective working time per day, plus a 40-minute lunch and coffee break.
On Fridays, there is a 6-hour intensive working day, with a flexible start time between 7:30 a.m. and 9:30 a.m.

Remote Working Policy

Hybrid model: 3 days in the office and 2 days working from home.
Employees do not need to complete their probation period to access remote working; they simply need to accept the company's remote working policy.
Working remotely from abroad is not permitted, nor from locations more than 3 hours away from the office.